Privacy Policy
About this policy
This Privacy Policy applies to RCG Advisory Pty Ltd (‘we’, ‘us’, ‘our’) and the entities we own or control.
The policy explains how we collect, handle, store and protect personal information when we provide services to our clients, when users access our websites or when we perform any other function or activity relating to our business.
Overview
The Privacy Act 1988 requires entities bound by the Australian Privacy Principles (APPs) to have a privacy policy.
While we are not bound by the APPs, this privacy policy is provided because we want you to know we are committed to protecting your privacy and handling your personal information with care and in a transparent way.
Information we collect
We collect personal information directly from individuals as well as from client entities. The types of information we may collect or be provided with include, but not limited to:
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Contact details
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Dates of birth, gender, employment records
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Financial and employment information
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Complaint and legal information
Some of this information may be ‘sensitive information’ such as an individual’s racial or ethnic origin, memberships and affiliations, religious or philosophical beliefs, sexual orientation and practices and criminal record information.
In some cases, we may also collect sensitive information that is also personal information such as health information, genetic information and biometric information.
To learn more about this, check out our article “Creating a Privacy Policy”.
Why we collect personal information
The main way we collect information is when it is directly provided by an individual or when it is provided by a client of our services. For example, we collect personal information when it is given by a user of our website or an attendee of our events and when it is provided in connection with a legal, consulting or other service.
We aim to only collect personal and sensitive information when it is needed to deliver our services.
The main way information is collected is when it is provided by users of our website and clients in relation to our services.
Use
Personal information collected from delivery of client services
We use personal information to provide services to our clients. Our client agreements include provisions for the use of personal and sensitive information that may be collected as part of an engagement.
We do not use personal information collected from clients for any purpose other than as provided for in the client agreement.
Personal information collected from our website
Our websites use cookies (small text files) from a user’s browser to improve the experience for and functionality of our sites.
Users of the website are provided with a cookie notice when browsing our site that explains what information is collected and how it is used. Users can opt out of certain cookie settings.
Use of information for legal and professional purposes
We may use personal information to protect our rights or to comply with a legal or professional right or duty.
Disclosure
We will disclose personal information for purposes other than the purpose it was collected in certain circumstances. These include:
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Where you have provided consent
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Where the disclosure of personal information is authorized or required by law
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Where you reasonably expect the information to be used for that purpose
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Where disclosure is required for legal or court proceedings
It is unlikely that personal information will be disclosed to a foreign recipient unless expressly provided for in an agreement for our services.
Cookie Policy
About this policy
This Cookie Policy explains how we use cookies and similar technologies on our website to improve your experience and provide tailored services.
What are cookies
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and enhance functionality.
How we use cookies
We use cookies to understand how visitors use our site, improve site performance and content relevance, remember your preferences and settings, and deliver relevant advertising and marketing messages (where applicable).
Types of cookies we use
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Essential Cookies: Enable basic site functionality
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Analytics Cookies: Collect anonymized behavioural data (e.g. session recording, page interaction)
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Functionality Cookies: Remember user preferences and choices
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Targeting Cookies: Deliver personalised ads and track campaigns
Analytics & session recording
We use cookies and analytics tools—including session recording—to understand how visitors interact with our website. These tools may track anonymized behavior such as mouse movements, scrolling, and clicks. This information helps us improve site functionality and user experience.
Session recording is only activated when users consent to analytics cookies via our cookie banner. No personally identifiable information is collected through these recordings.
Managing cookie preferences
You can manage or disable cookies through your browser settings at any time. Note that blocking some cookies may impact site performance or user experience.
Changes to this policy
We may update this policy occasionally to reflect changes in technology or regulations. Check back regularly for the latest version.
Contact us
If you have any questions about our use of cookies, you can use the contact us form on our website.